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Delineate and evaluate the argument and specific claims in a text, including the validity of the reasoning as well as the relevance and sufficiency of the evidence.
Nobody wants to deal with the new client Herb —and it’s no wonder. He’s annoying, needy, and strange looking. The staffers keep passing him around like a hot potato; no one wants the responsibility. A closer look at his file, however, reveals the true nature of his problems—and allows him to get the care he needs.